Artazan Property Group Website Policy

Last updated 22/09/2026 Artazan Property Group (APG, we, us or our) respects your privacy. This policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or engage with our business. For this policy, APG means Artazan Property Group (81 143 889 409).

Information we collect

Depending on how you interact with us, we may collect your name, job title, organisation, email address, telephone number and information you provide in an enquiry or business correspondence. We may also collect information relevant to our work with clients, consultants, contractors, suppliers and prospective employees. When you use our website, we may collect technical information such as your IP address, browser type, device information and pages visited through server logs, cookies and Google Analytics 4 using Google Site Kit. Our WordPress website is hosted on a secure virtual private server located in Sydney, Australia. We also collect the information you submit through the contact form on our Contact Us page, such as your name, email address, phone number and enquiry details. We use this information only to respond to your enquiry and do not sell or share it with third parties, except where required by law. Please do not send sensitive personal information through our website enquiry form unless we have specifically asked you to do so.

How we collect and use information

We generally collect information directly from you when you submit an enquiry, correspond with us, meet with our team or provide information in connection with a project or business relationship. We may also receive professional contact information from your organisation or another person involved in a project. We use personal information to respond to enquiries; assess, provide and manage our services and projects; maintain business relationships; consider employment applications; operate and improve our website and business systems; and meet legal and regulatory obligations. If we send you marketing communications, you can ask us to stop at any time. Each electronic marketing message will provide an appropriate way to unsubscribe.

Website analytics and cookies

Our website uses cookies and similar technologies to support its operation, improve performance and understand how visitors use the website. These technologies may include essential WordPress cookies, Google Analytics 4, MonsterInsights, WP Rocket caching technologies, and integrations with third-party services such as YouTube and Google Fonts. Google Analytics may collect information such as your IP address, approximate location, browser and device details, referring pages, pages visited and interactions with the website. Google may process this information in accordance with its own privacy policies. Some third-party content, such as embedded YouTube videos, may also place cookies or collect usage information when you view or interact with that content. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the operation or functionality of the website.

Who we share information with

We may share information with APG personnel and service providers who support our website, IT systems, communications or business operations. We may also share information with clients, project participants or professional advisers where reasonably necessary for our work, or where disclosure is required or authorised by law. We do not sell personal information.

How we protect and retain information

We take reasonable steps to protect personal information against misuse, loss and unauthorised access, modification or disclosure. These steps may include access controls, secure systems and limiting access to people who need the information for their work. We retain personal information for as long as it is needed for the purposes described in this policy, or to meet applicable legal and record-keeping obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Access, correction and complaints

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date or incomplete. We may need to verify your identity before responding. If you have a concern about how we have handled your information, please contact us using the details below. We will review your concern and respond within a reasonable time. If you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner.